API questions, answered

Do API credits expire?

No — credits roll over month to month and stay in your balance until you use them, however you're billed.

How are API calls billed?

Only three API routes exist today: GET /v1/me costs 1 credit; POST /v1/redact-pdf and POST /v1/compare-pdf cost 5 credits each. E-Signer and the other browser tools are not API endpoints.

How many API keys can I create?

Your plan sets the allowance — 1, 2 or 5 keys over the account's lifetime — and one key runs at a time; revoking it frees the slot for the next one.

Can a key be shared or resold?

No — keys are for your own account and services. Sharing keys across teams, reselling access or proxying the API to third parties isn't allowed.

What happens if I hit a rate limit?

The API answers 429 with Retry-After. Requests are limited per key and per IP per minute, with a daily high-usage ceiling per account (5,000 requests). Heavy Redact/Compare calls also wait in a short worker queue; automated retry storms aren't fair use.

What is live in the API today?

GET /v1/me, POST /v1/redact-pdf and POST /v1/compare-pdf. E-Signer is browser-only — visual field placement and the recipient’s signing page cannot be done through the API.

Can I get an invoice?

Yes — purchases are invoiced; billing details can be added at checkout, and special requirements are arranged by writing to us.

Questions about API access, limits or partnerships: get in touch via [email protected].