Rifinit

Contact Rifinit

Questions about E-Sign, Legal Workflow, commercial plans or the API? Send a note and we will reply by email.

Up to 4 images, 5 MB each — a screenshot of the error is the most useful thing you can send.

Messages are stored privately and deleted with the rest of our uploads. Prefer email? Write to [email protected] for support or [email protected] for sales.

Before you write

Good messages get useful answers faster. The details below are the ones the team asks for most often.

  • Tool problems: name the tool (for example Merge PDF or OCR), the file type and what you expected to happen. A screenshot of the error is more useful than a description of it.
  • Account or payment: write from the email on the account and include the plan name. Never send a password or a one-time code.
  • Files and privacy: uploads are deleted automatically after 2 hours. A copy of the file is not needed to explain a problem — the page, the setting and the message are usually enough.

For help with a tool or file, write to [email protected]. For E-Sign, Legal Workflow, plans or the API, use [email protected].

Standards and sources: PDF parsing and writing follow the open PDF specification, documented in the Library of Congress format registry; the interface follows WCAG 2.2 (W3C). Rifinit is independent of both organisations.

By the Rifinit team. We build, test and document these PDF tools in-house: every guide is written by the same engineers who work on the converters, the editor and the OCR pipeline. Meet the team. Last reviewed . Read our privacy policy and terms.

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